Last Updated: October 28, 2025
At Immortal Salon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our salon or use our services.
1. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (phone number, email address, mailing address)
- Appointment booking details and preferences
- Service history and treatment records
- Payment and billing information
- Special requests, allergies, or health considerations related to hair treatments
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To schedule and manage your appointments
- To provide personalized hair care services and recommendations
- To process payments and maintain billing records
- To send appointment reminders and service updates
- To improve our services and customer experience
- To communicate promotional offers (with your consent)
- To comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, appointment scheduling systems)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, sale, or transfer of business assets
- With Your Consent: When you have given explicit permission
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted data transmission
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
- Staff training on data protection and privacy practices
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service provider
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
